PRIVACY POLICY — METE

Last Updated: May 19, 2026

1. Introduction

METE (“we”, “our”, or “us”) is a baby care assistant application developed by Lena-Apps | MRC Group of Companies.

This Privacy Policy explains how we collect, use, store, and protect information when you use the METE mobile application and related services.

By using METE, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Required Baby Information

When using METE, you are required to provide basic information about your baby, including:

  • Baby name
  • Date of birth
  • Age
  • Weight

This information is necessary to provide personalized insights and functionality within the application.

2.2 Optional Baby Information

You may optionally provide additional information, including:

  • Blood type
  • Allergies
  • Notes or custom information

Providing this information is entirely optional and used only to enhance personalization.

2.3 Account Information

You may use METE in two ways:

a) Guest Mode

  • No account creation is required
  • No personally identifiable user data is collected
  • Only baby-related data is stored locally or on our servers

b) Registered Account (Optional)

If you choose to create an account:

  • Email address and password are collected
  • Baby-related data is associated with your account

2.4 Routine & Activity Data (Optional)

Users may log daily baby care activities, including:

  • Sleep times (start/end)
  • Feeding times
  • Diaper changes
  • Medication schedules
  • Playtime
  • Custom activities

These entries may include timestamps, titles, and descriptions. This data is stored securely but is not end-to-end encrypted.

2.5 Media & AI Analysis Data (Optional)

Users may upload:

  • Photos
  • Videos
  • Audio recordings

for AI-based analysis features. These files:

  • Are stored on our servers
  • May be processed by third-party AI providers (see Section 5)

3. How We Use Information

We use collected data to:

  • Provide baby care tracking and timeline features
  • Generate AI-based insights and analysis
  • Improve application performance and user experience
  • Personalize recommendations and suggestions

We do not use your data for direct advertising or sell your data to third parties.

4. Data Storage & Security

  • Data is stored on secure servers
  • Routine and activity data is not encrypted end-to-end
  • We implement reasonable administrative and technical safeguards

However, no system is completely secure, and we cannot guarantee absolute security.

5. Third-Party AI Processing

To provide AI-powered analysis features, user-submitted content (photos, videos, audio, and related text inputs) may be processed by third-party providers, including:

  • OpenAI
  • Google
  • Anthropic (Claude)

When using these features:

  • Your data may be transmitted to these providers
  • Processing, storage, and handling of this data may be subject to their respective privacy policies
  • We do not control how these providers store or further process data

We do not sell or share your data with other third parties beyond these necessary processing providers.

6. AI Disclaimer (Important)

METE provides informational insights based on AI analysis.

  • The app does not provide medical advice
  • Results are for informational purposes only
  • Always consult a qualified healthcare professional for medical concerns

7. Data Retention

We retain your data:

  • As long as your account is active
  • Or until you request deletion

Guest data may be retained temporarily to provide app functionality.

8. Data Deletion

You may delete your data at any time:

In-App:

  • Use the “Delete My Data” feature
  • This permanently removes all stored data

Via Contact:

Submit a request at:

https://mete.lena-apps.com/#contact

Important:

  • Deletion is permanent and irreversible
  • It may affect access to purchased features or history

9. In-App Purchases

METE offers optional purchases including:

  • Subscriptions
  • One-time purchases

Payments are processed via:

  • Apple App Store
  • Google Play Store

We use RevenueCat as a subscription management platform. RevenueCat may process purchase data and subscription status. We do not store your payment details directly.

10. Children’s Privacy

METE is intended for use by parents or guardians. We do not knowingly collect personal data directly from children.

11. International Data Transfers

Your data may be processed and stored in countries outside your jurisdiction, depending on the infrastructure and third-party providers used.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted within the application or on our website.

13. Contact Information

For questions or requests:

Company: Lena-Apps | MRC Group of Companies